Order A Cab
Order A Cab
Choose from 1 of 3 easy ways to reserve your taxi.
For your convenience, our Customer Care Center serves both St. Louis County Cab and Yellow Cab. The combined fleets of St. Louis County Cab and Yellow Cab provide the greatest number of taxi cabs in the St. Louis area to serve cab riders’ needs.
To schedule your trip, you can call any time of the day, any day of the week, or you can even order online! App booking is also available for your convenience. Reserve your taxi in advance or from the curb through the St. Louis Taxi app!
The second time you call from your home or work phone our auto dispatch system recognizes your phone number. For your convenience our computer system maintains your address and information to make your order process fast!
Our Call Ahead Service is offered as a convenience to you. Your taxi will typically arrive within 10 minutes BEFORE or AFTER your requested time. Please make sure you are ready when your cab arrives.
We cannot guarantee an exact pick-up time request because we cannot predict traffic, weather, or other situations that may affect the taxi arrival time. Any cab company’s service availability fluctuates with high and low periods of demand. Because of our size, we have an outstanding record of providing on-time service to customers at any time of the day.
Advance requests are given priority in dispatching. To make an advance request, please call our Customer Care Center at one of the numbers above.
*Due to potential flight delays Airport Arrivals cannot place “Call Ahead Service” orders.
Our taxis are equipped with computer terminals which allow our Customer Care Agents to instantly transmit information directly to the drivers. A tracking system allows our Fleet Supervisors to track efficiency by constantly monitoring response time.
How long will it take for my taxi to arrive?
Arrival time for your taxi varies based on your pick-up location and time of the day. On an average our taxis arrive within 5 – 20 minutes for downtown St. Louis, Airport area, Clayton and West County. Other St. Louis locations may take longer but simply inquire when you place your order and we can give you an estimate. We cannot guarantee an actual pick-up time as it may fluctuate based on traffic, weather and taxi demand at any given time. If you called to order your cab on a cell phone, we will automatically send you a text message when a cab is on the way which will also include the cab number. We may also call you to confirm.
What kind of payment do we accept?
Cash and Major Credit Cards, Our St. Louis County & Yellow Cab Gift Certificates & Corporate Charge Vouchers